AI-powered operating system for energy utilities: customer management, flexibility and grid operations.
🇬🇧 London, United Kingdom · Founded 2016 · 1,000+ people
Kraken is an energy technology company that provides an operating system for utilities. Its platform covers customer management, asset optimization, field management, and network and distribution management on a single data model with built-in AI. It was founded in 2016 as part of Octopus Energy and now describes itself as a fully independent business. The company says it supports over 90 million customer accounts and has over 2,000 employees, with headquarters in London and New York and regional centers in Paris, Tokyo and Melbourne.
The careers page links to open roles on the company's jobs portal.
An operating system for utilities built on a single data model.
Who it's for: Energy utilities and retailers
Orchestrates fleets of home energy devices to automate demand response and balance the grid.
Who it's for: Utilities and energy retailers
AI built into the platform, including autonomous agents for utility customer service.
Who it's for: Energy utilities
Energy utilities and energy retailers in more than 15 countries, including large electricity and gas suppliers in the UK, Europe, Australia and Japan. Wikipedia also lists water and broadband providers among users of the platform.
