Company Name
Size :
201-500
Location :
Poland
Industry:
Computer Software
Person's name
Title of the person
Partnership Program :
Target Partner Location :
Worldwide
Target Partner Persona :
Consulting companies, business advisors, Marketing agencies, software houses, T companies, freelance developers
Solutions Partner
Are you a marketing agency, software house, or IT consultant aiming to provide customized communication solutions to your clients?
The LiveChat Solution Partner Program is tailored for businesses that want to integrate LiveChat’s products into their service offerings. It provides resources, support, and financial incentives to help you grow your business while delivering value to your clients.
🌟 Key Benefits of the Program:
- Tiered Commission Structure: Earn commissions based on your performance tier: 20% (Bronze), 22% (Silver), and 25% (Gold).
- Personal Onboarding: Receive guidance from LiveChat experts to help you get started and identify growth opportunities.
- Access to Demo Accounts: Utilize free product accounts to explore and demonstrate LiveChat’s capabilities to your clients.
- Co-Marketing Opportunities: Collaborate with LiveChat on marketing initiatives to increase your visibility and attract new customers.
- Marketplace Listing: Feature your company on the LiveChat Marketplace, exposing your services to over 35,000 customers.
✅ Eligibility Criteria:
- Suitable for marketing agencies, software houses, IT companies, freelance developers, and consulting firms.
- Ability to provide customized solutions and services related to LiveChat’s products.
Process
- Join the Solution Program - As soon as you’ve signed up, apply for access to the Solution Program.
- Get a personal onboarding - Get in touch with our expert and discover all growth opportunities.
- Work on your projects - Create product licenses for your customers and take charge of their experience.
- Gain a new revenue stream - Add a competitive advantage for your business by joining the communication market.
Frequently asked questions
6 Faq
What is the Solution Program, and how does it differ from the Affiliate Program?
The Solution Program is designed to help partners utilize the company's products to support their customers' growth, providing comprehensive support and resources along the way. Partners can include consulting companies, IT companies and developers, and marketing agencies.
This program is distinct from the Affiliate Program in that it focuses on partners who work directly on projects for their customers, using the company's APIs and SDKs for integration and solution development.
The Affiliate Program, by contrast, is likely more focused on referrals and earning commissions through affiliate links without the need for direct project involvement or product integration.
How does the Solution Program's commission structure work?
Partners within the Solution Program earn commissions based on their tier level, which reflects their success in using LiveChat products for their customers. The program features three tiers: Bronze, Silver, and Gold, each associated with different commission rates and benefits:
Bronze Tier: Partners earn a 20% commission or discount, with access to basic tools and resources needed to start integrating LiveChat products.
Silver Tier: By achieving an ARR of $5,000, partners increase their commission to 22%. This tier unlocks co-marketing opportunities and greater visibility within the LiveChat community.
Gold Tier: At an ARR of $20,000, the commission rises to 25%. Gold tier partners receive extensive promotional support, including featured listings and priority support.
The ARR is calculated based on the number and value of active subscriptions managed by the partner. This tiered structure incentivizes partners to expand their use of LiveChat products, aligning their business growth with increasing rewards and support from LiveChat.
Can Solution Program partners access product APIs for integration purposes?
Yes, partners in the Solution Program can access product APIs for integration purposes. LiveChat provides APIs and SDKs that allow partners, particularly IT companies and freelance developers, to build new solutions or integrate messaging into their customers’ workflows. This access enables partners to customize and enhance their product offerings, tailoring them to the specific needs of their clients and maximizing the functionality of our tools within various business environments.
What are the requirements to join the Solution Program?
The primary requirement is to sign up for the program and apply for access. You’ll find the form in the Partner App, in the Solution section. The membership is free of charge.
The program is open to various Partners, including consulting companies, business advisors, IT companies, freelance developers, and marketing agencies. The goal is for Partners to become communication experts, integrate messaging into customer workflows, or create digital strategies incorporating the company's products.
What resources and support does the Solution Program offer to its Partners?
The Solution Program equips partners with a wide array of resources and support to effectively use and promote LiveChat products. Partners benefit from:
- Comprehensive onboarding (new partners are guided through initial setup and product integration).
- Free product accounts (to explore and demonstrate LiveChat's capabilities).
- Exclusive partner content (access to sales presentations, training materials, and expert insights through the Partner App and educational blog posts).
- 24/7 support (continuous assistance for any queries or issues).
- Recognition and visibility (opportunities to enhance credibility and attract new customers through official recognition as a LiveChat Partner, inclusion in the Partners’ Directory, and featured content on LiveChat's blog).
- Marketing support (tailored product training, dedicated account management, and priority support for product implementations).
These resources are designed to support partners at every step, from initial engagement to expanding their service offerings and growing their customer base with LiveChat.
How can Solution Program partners track their performance and earnings?
Our partners can track their performance and earnings through the Partner App. This dedicated platform allows partners to monitor various metrics including annual recurring revenue (ARR), the number and value of active subscriptions, and the overall financial contributions they’ve made through their customer base.
The Partner App updates these metrics in real-time, giving partners a clear and current view of their progress within the program's tiered structure. This setup helps partners manage their growth and optimize their strategies effectively.
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