FreshWorks
Size :
>1000
Location :
United States
Industry:
SaaS
Dennis Woodside
CEO, President and Board Member
Partnership Program :
Target Partner Location :
Worldwide
Target Partner Persona :
Technology company, Service provider, Software developer
Technology Partner
Are you a technology provider looking to integrate and expand your reach to over 72,000+ businesses?
The Freshworks Technology Partner Program enables you to accelerate growth by integrating your solution with Freshworks, gaining technical support, marketplace visibility, and GTM opportunities.
🌟 Key Benefits of the Program:
- Drive innovation by creating powerful integrations that enhance Freshworks products and deliver new, uncomplicated customer capabilities.
- Expand reach through Freshworks’ extensive customer base and Marketplace to increase solution adoption and brand visibility.
- Increase adoption by providing seamless, high-value integrations that optimize workflows and improve customer experiences.
- Empower joint customers to drive innovation and unlock valuable insights by integrating with Freshworks.
✅ Eligibility Criteria:
- For technology partners building or integrating products with Freshworks.
- Must align with Freshworks Marketplace integration standards.
Notable Partners
High profile companies such as AWS, Amazon, Yext, and Five9 join hands with FreshWorks and gain benefits.
Frequently asked questions
7 Faq
How can I become a Freshworks Technology Partner?
If you are a legitimate business with a website and wish to apply to become a technology partner, please fill out the Freshworks Partner Program sign-up form. Once submitted, your application will be reviewed, and you will be notified of your status after the assessment process.
How long does it take to get approval after applying?
The typical processing time may vary depending on the volume of applications and the complexity of the proposed integration. After the assessment, Freshworks will notify the partner about their status via email.
How can I progress from the registered to the authorized or premier tier?
To progress, meet the eligibility criteria for tier advancement, and maintain essential app and integration health. Also, align with Freshworks’ strategic objectives while showcasing strong business growth potential. Please note that tier progression evaluations occur periodically, based on integration performance and engagement levels.
How long does it take to get an integration listed in the Marketplace, and where can I track the progress?
Depending on the complexity of the solution offered, the integration can take anywhere from a few days to a month to get listed in the marketplace. App developers can track our 3-step (code, content, and QA) review process on the tool provided, where the status and other comments from our review team will be updated on time.
How to create and extend a developer account?
To start with app development, you need to create a trial account on the Freshworks website with one of the available plans. The duration of the trial plan can be extended for as long as the app development and maintenance go on. To extend your trial account, raise a request on our Assist portal. You can also mention obtaining a suitable plan to utilize most of the product features during app development.
How can I learn more about the Freshworks Developer Platform?
You should check out our Introductory Guide to Freshworks Developer Platform. This has all the information that you may need as we onboard you to our community.
Do I need to pay for getting my app listed on Freshworks Marketplace?
No, we do not charge developer for listing their apps in Freshworks Marketplace.
End User
Other Collab Calls
Channel Partner
Software developers, Integration, Service Providers, SME
